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Vehicle Progressor

Automotive Retail Dealership

Romford

£25,000 pa + bonus

5-day week

Renault Romford seeks to employ a Vehicle Progressor.

This will be a customer service, progress-chasing and problem-solving role working alongside with our Car Sales teams and based at our showroom in Harold Wood, RM3.

As a Vehicle Progressor you will be carrying out varied and interesting dealership-based duties such as driving, vehicle logistics administration and vehicle preparation, all of which help with the efficiency of the Sales Department.

Duties include checking the condition of new vehicles as they arrive on the transporter, recording damage or missing parts, arranging preparation and valeting/cleaning of vehicles ready for handover, ensuring all vehicles are parked safely and in retrievable locations, carrying out handover exchanges of returned Company cars and associated admin, and taking payment for any damages on returned vehicles. You will be assisting the sales team in display standards in the showroom and our outdoor forecourt display. When customers arrive on site you will need to provide the warmest of welcomes and maintain the highest level of customer service at all times. Perfect personal presentation is therefore needed for this role.

Your daily interactions will be between customers, members of the sales team, valeting staff and the service department who carry out pre-delivery checks on sold vehicles. This means you will be responsible for customer & stock vehicles, car keys, appropriate & safe vehicle parking, and reporting defect or shortfalls in items/equipment or anything that may be considered infringing on heath and safety.

There will be occasions where you will be assisting with the branch’s social media posts and covering the duties of our Dealership Photographer, whereupon you’ll be ensuring all used car stock is photographed and their photos & specifications are uploaded to the relevant online portals.

You must hold a full and clean UK Driver’s licence, held for at least one year for insurance purposes, to be considered for this role.

Hours of work

5 days per week on rota

One regular weekday off per week on weeks where Saturday work is on the rota

8:45am to 6pm weekdays

Saturdays 9am to 5pm

In return, this job offers a basic salary of £25,000 per annum plus a bonus of up to an additional £8750 per annum. 

Fringe benefits include 25 days annual leave, pension scheme, subsidised car option after 3 months’ service (loan plan scheme), share options, gym membership discount, cycle-to-work scheme, discounts on company products and services, and superb career opportunities Group-wide.

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