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Job Title: Key Account Manager
Location: Sheffield
Salary: Circa £32,000 (Dependent on Experience)
Contract: Full-Time, Permanent
Hours: Monday to Thursday, 8:00 am - 4:30 pm, Friday: 8:00 am - 4:00 pm

Join a Leading Independent Aerospace & Industrial Forging Specialist!
Verus Recruitment Partners are delighted to represent one of the UK’s premier independent aerospace and industrial forgers. Based in a cutting-edge Sheffield facility, our client produces high-integrity forged components from advanced materials such as nickel alloy, titanium, stainless steel, and carbon alloys. These components play critical roles across sectors like aerospace, nuclear, power generation, marine, and oil & gas.
We are delighted to support their search for an experienced and dedicated Key Account Manager to join their Supply Sales team.

About the Role
This is a fantastic opportunity for a motivated individual to take full ownership of key customer accounts. As a Key Account Manager, you will ensure the seamless execution of contracts, foster strong relationships with customers, and drive performance across all metrics.

Key Responsibilities:

Take full responsibility for the defined customer, part, or contract as assigned by the business.
Communicate regularly with customers, including organizing visits and performance reviews to strengthen relationships.
Plan and manage raw material requirements, including internal raw material processing (billet conversion).
Oversee and manage customer schedules and address variations to ensure on-time delivery.
Liaise with internal departments to prioritize customer delivery requirements and ensure strategic goals are met.
Track and report performance metrics such as lead time, cost, on-time delivery (OTD), quality, and customer satisfaction.
Collaborate with the Continuous Improvement (CI) team to initiate and implement cost-saving projects.
Ensure data integrity in the ERP system and establish throughput targets for production departments.
Manage major customer or order projects from inception to completion.
Expedite production as necessary, escalating issues when required to meet customer expectations. About You 

Exceptionally clear and concise communication skills (both written and spoken).
Strong understanding of planning requirements in production environments.
IT literacy and excellent organizational skills. Desirable:

Basic understanding of metallurgy or engineering.
Experience in management or supervisory roles. What’s in it for You?

Competitive Salary: Circa £32,000 (DOE).
Fixed working hours with an early finish on Fridays.
Generous Leave: 33 days of holiday (including bank holidays).
Pension Scheme: 5% company contribution.
Comprehensive Benefits: Death in service payment, full company sick pay, long service rewards, and tax-efficient schemes (Childcare vouchers and Cycle to Work).
Westfield Cash Plan: Health cash plan offering discounts on health, travel, gym memberships, and more.
Supportive Environment: Join a forward-thinking company that values professional development and employee wellbeing. How to Apply If you’re a proactive and driven individual ready to make a significant impact in a growing business, we’d love to hear from you!

Verus Recruitment Partners are acting as a Recruitment Agency for this vacancy. We are proud to be an Equal Opportunities Employer.

Keywords: Key Account Manager, Sales Manager, Supply Chain, Customer Management, Manufacturing, Engineering, Sheffield, Rotherham, South Yorkshire