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The Position   

The Best Connection is seeking to appoint a Systems Training and Development Consultant.

The Systems Training and Development Consultant works with our well-established training and development team to score, design, deliver, and continuously improve system-focused training solutions.

Your role will be vital to ensure our employees are equipped with the skills and knowledge to navigate and utilise business-critical systems effectively to excel in their roles across our recruitment businesses.

Package   

Salary: £30,000 - £40,000 per annum, dependent on skills and experience.   

The Benefits   

Company car/car allowance upon successful probation    
Hybrid working with time split between home working and our People Services Centre in Halesowen   
Holidays: 30 days per year rising to 33 days after your first full year including statutory holidays   
Up to 2 days paid time off for volunteer work    
Free on-site parking    
Cycle to work scheme    
On Demand 24 Hour Well-being Service  Key tasks and responsibilities include:  

Systems-Focused Requirement Gathering and Analysis 

Work closely with stakeholders (project leads, SMEs, end-users) to identify specific system training needs 
Conduct training needs analyses to pinpoint knowledge and skill gaps related to new or upgraded systems Instructional Design for Systems 

Apply established learning frameworks (e.g., ADDIE) to structure system training content logically and coherently 
Create course outlines that meet business needs and objectives Content Authoring and Creation 

Create systems-based blended learning solutions for large populations of end users  
Utilise a range of authoring tools (e.g., Articulate Storyline) to create high-quality, system-focused training materials System Training Delivery 

Deliver in-person and virtual engaging, system-focused training sessions tailored to a range of technical proficiencies  
Adapt delivery methods to suit learners’ needs, including hands-on demonstrations, simulations, and virtual sessions 
Provide ongoing support and guidance to ensure learners can effectively use the system to meet role requirements Communication and Stakeholder Engagement  

Communicate system training plans, updates, and requirements clearly and concisely Project Management and Continuous Improvement 

Coordinate training schedules, resources, and system updates to meet project timelines 
Manage stakeholder expectations, ensuring timely delivery of system training sessions Professional Development and Leadership 

Represent and champion training and apprenticeships in meetings and working groups advocating for the highest standards of quality. Essential Key Attributes   

Relevant industry qualification at level 3 or above or proven experience within a training and development environment  
Proven experience delivering system-focused training 
Strong instructional design skills (e.g., ADDIE) 
Proficient in authoring tools (e.g., Articulate) and presentation software 
Familiarity with UX, accessibility, and best practice in learning design 
Strong communication and influencing skillsDesirable Key Attributes

Experience in using E-portfolio / LMS systems and experience building e-learning content 
Proven experience in managing projects following instructional design methodologies  The Company   

The Best Connection, an Equal Opportunities Employer, was formed in 1991. The company has a network of over 85 branches throughout the UK from which it specialises in the supply of temporary labour to the industrial, HGV, warehouse, and distribution sectors. With a turnover of £347 million, The Best Connection is one of the largest providers of Industrial and Driving staff in the UK   

General information  

Hours: 40 hours per week between hours of 08.00 – 17.00 with 1 hour for lunch, although we are open to flexible working hours. 

A DBS check and reference are required for this position.    

This is an exciting time to join us as we grow our training provision across the business. And if, like us, you strongly believe in delivering high-impact training, that positively impacts professional and business performance, we’d love to hear from you