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Job Title: Sales Administrator

Salary: up to £25,000pa

Location: This a hybrid role involving working from our dedicated head office in Grimsby and home

Working hours: Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm 

Benefits: 

Company pension.

Health & well being programme.

On-site free parking.

Store discount.

About the role:

Encompass Marine are a UK marketing agent for oversees ship repair companies and associated services, handling email and telephone enquiries from UK and Swiss based clients.

As a Sales Administrator, you will play a crucial role in supporting the sales team and ensuring the smooth running of operations. Your responsibilities will include:

Ensure the efficient running of the office for a small dedicated team.

Reception duties including answering, screening and forwarding telephone calls. A professional, courteous and pleasant telephone manner is essential at all times. Taking messages, greeting visitors, making refreshments and keeping the office appearance professional.

Maintain electronic systems including reporting and dealing with IT queries, filing of emails, updating of electronic calendars, contacts and Super Office CRM.

Follow up, track, record and issue invoices.

Minute taking.

Ordering, receiving and maintaining office supplies and marketing materials.

Organisation of Exhibitions as decided by the sales team.

Gather and collate data and information from a variety of sources, using routine procedures, spreadsheets and databases to interpret vessel docking and survey dates.

Monitor tender dates to ensure specifications/ tenders are submitted and received on time for submission to clients.

Produce monthly reports for sales enquiries, customer lists and forthcoming surveys and docking for sales staff.

Appointment setting for marketing trips including appointment booking, creating visit itineraries and producing pre visit reports.

Make travel arrangements as required.

Skills and Qualifications:

Previous experience in a similar role, ideally within a sales or customer service environment.

Strong organisational and multitasking abilities.

Excellent written and verbal communication skills.

Proficiency in MS Office, particularly Word and Excel and Super Office CRM.

Attention to detail and a high level of accuracy.

Experience of working in a fast-paced environment.

If you are an enthusiastic and driven individual with a passion for administration, this is an exciting opportunity for you to join a successful and growing company