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Company Description

Fowler Welch (Part of the Culina Group) operates in the fresh produce sector providing time critical logistics solutions for major retailers, growers and manufacturers across the UK.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We have an exciting opportunity for a Processing Administrator to join our friendly team in Spalding on a full time permanent basis. 

As the Processing Administrator you will be responsible for actioning all orders from suppliers’/ internal FW depots and inputting or amending them with a high level of accuracy. Liaising with the relevant retail desk to ensure all orders have been received.

Salary: £24,410 per annum. 

Working Hours: Tuesday-Saturday, 7am-4pm. 

Key Duties of a Processing Administrator:

First point of contact for visitors and incoming calls.
Processing POD’s, checking all incidents have been reported and that the paperwork is stamped / signed accurately.
Accurate scanning of POD paperwork, and correction of scan errors, to ensure availability for customers.
Dealing with customer POD queries in accordance with set guidelines.
Professionally and respectfully liaising with FW depots, customers, supermarkets and sub-contractors via telephone and email regarding POD / Input queries.
Sorting and sending internal and external post.
Processing stationery / uniform orders and printing supplies.
Input/upload customer orders for Fowler Welch depots into the GTS system to a high level of accuracy.
Identifying incoming emails and managing the email folders.
Highlight any outstanding orders that have not been received to the relevant depots in a timely manner.
Inputting PO numbers into GTS, using various reports created from the WMS.

Qualifications

Strong communication skills (written and verbal).
Exceptional organisational, prioritising skills & attention to detail. 
Initiative and the ability to work unsupervised.
Effectively prioritise work load in order to meet set deadlines.
Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.
Customer service experience.
Experience of working within a distribution / transport environment desirable. 

Additional Information

As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual Leave – Competitive holiday entitlement.
Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4.5% employee and 4.5% employer.
Life Assurance - x 3 your annual salary.
Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam