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Planning and Support Co-ordinator – Occupational Health Department

Starting salary from £26,229

Up to 5% bonus

Permanent role

Located at our offices in Doxford Park – Hybrid working minimum two days in the office

Here at Northern Gas Networks we have an exciting opportunity for a Planning and Support Co-ordinator within our Occupational Health Department (OH). We are looking for someone with experience of planning and scheduling appointments with diary management experience as a paramount.  A similar role within an OH setting would be desirable but not essential. 

Your strong administration skills along with your calm approach and excellent attention to detail would be highly beneficial in this role.  You will be able to confidently manage matters of a confidential nature, including data protection rules and regulations, alongside the ability to work autonomously and think on your feet.  You will be working in our dynamic team which includes an Occupational Health Nurse and Technicians and lining directly into our Occupational Health Manager.  You will most definitely be the backbone of the OH.

You will co-ordinate all of our requirements so your passion for Microsoft packages and in particular Excel is a must. This role will see you delivering a first-class service working with internal and external stakeholders, so communication skills are essential!

Key accountabilities and responsibilities will include but will not be limited to

•    Schedule the annual health surveillance programme for both Direct Labour and Direct Service Providers by liaising with the Depot Administrators and where necessary site managers, and sending out weekly schedules to the OH clinical team

•    Ensure room bookings are made in advance of the clinic dates

•    Support the clinical team in updating and maintaining the health surveillance spreadsheets and restrictions register

•    Organise any new/review appointments with the external OH Physician by liaising with external administration team

•    Order medical consumables, raising purchase orders and processing invoices

•    Process any other invoices associated with all OH activities , and maintain the budget spreadsheet

•    Act as the initial point of contact for all management referrals and liaise with the clinical team to establish further management

•    Manage starters, leavers and movers process

•    Support the OH Technician with the new starter health declaration process

•    Manage the Occupational Health inbox and cascade any queries/information received to the appropriate clinical team member

•    Support the OH Manager in preparing and presenting statistical data in relation to all Occupational Health activity to the business as required

•    With support from the OH Manager release authorised documents in relation to litigation claims and subject access requests ensuring appropriate level of consent has been obtained

What we are looking for in our Planning and Support Co-ordinator in the OH

•    Experience of planning and scheduling appointments and managing diaries

•    Ability to work under own initiative, and as part of a team

•    Ability to prioritise tasks and able to work to deadlines

•    Experience of using Egress would be beneficial 

•    Experience of raising purchase orders and processing invoices

•    Ability to adapt to change and unexpected and varied circumstances such as cancellation of appointments and to take appropriate action

•    Good time management skills 

What we Offer You

•    A competitive salary of £26,229.00 per annum

•    Up to 5% bonus (dependent upon achievement of set targets)

•    25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)

•    SSP for first 7 calendar days then occupational sick pay

•    A generous stakeholder 5/10 pension scheme

•    Free onsite parking

•    Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and exclusive NGN discounts and much more!

•    An array of fantastic family- friendly policies such as 6 weeks’ paternity leave (for eligible employees) and 6 months’ full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more.

We are ... Northern Gas Networks.  We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7million individual customers.  We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes.  In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again.  We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.  

Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role.  We are … Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!

Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people.  We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve. 

Next Steps.  Please apply by clicking apply and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role in late September early October and we look forward to receiving your application for the role.  

If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at (url removed)