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Title:

Administrator

Location:

Hertford

Pay: £25,000

(reviewed after 6 months of service)

Hours:

5 shifts per week with one weekend day required

An Administrator is required in Hertford for a family-run business that operates a national plumbing, heating & drainage engineer call-out service.

Call Centre Administrator Duties:

Assisting the accounts manager with smooth running the office

Sourcing and ordering materials for engineers

Paying suppliers and tracking engineers and office timesheets

Quickbooks accounting software data inputting

Delivering prices & quotes to customers

Taking inbound calls, h

andling customer inquiries, suppliers and engineer queries

A starting salary of £25,000 (reviewed after 6 months of service)

5 shifts per week, one weekend shift every other week required - 9 hr shifts with start times between 8am to 11am

Optional overtime available

Office-based role in Hertford Town Centre

Full training will be provided

20 days annual leave allowance

Christmas shutdown

Workplace pension scheme

Call Centre Administrator Requirements:

Excellent customer service, communication and organisational skills. (essential)

Enjoy being on the phone in a busy environment. (essential)

Ability to work in fast paced environment (essential)

Previous experience in a call centre or customer service role would be preferred but all training will be provided