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the role.
We are looking for an enthusiastic and outgoing Compliance Team Co-ordinator to join their expanding team. This is an exciting opportunity to contribute to a growing business that prides itself on quality and service.
Your responsibilities will include answering client telephone calls and email enquiries, maintaining and updating the companys bespoke database, and converting information into Excel spreadsheets. Youll schedule appointments for inspections, speaking directly to landlords, and monitoring case progress to ensure work is completed within the correct timeframes for compliance. Part of your role will also include uploading certificates to the CRM system and upselling products after initial training.
why you should apply.
This is a great team and lovely company that are a forerunner in what they do, they work across the UK and are growing due to the quality of their work and customer service standards. You will be busy here, the days will fly by, but a nice busy with a great team around you. If you like customer service and being on the phone, but you like some admin and being in an office rather than a call centre, this could be for you.
what were looking for.
The ideal candidate will be computer literate with experience in Excel and database systems. You should have a confident and outgoing personality, a positive can-do attitude, and the ability to work methodically with excellent attention to detail. Strong organisational skills and the ability to communicate effectively with clients are essential. Experience in customer service would be advantageous. A team player mentality is important, as youll be collaborating with both operational departments and other members of the team.
At polkadotfrog recruitment, we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion