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Police Radio Agent - Dispatcher

CE Solutions are proud to be working with Bedfordshire Police who are looking for Police Radio Agents.

Are you the kind of person who wants to support your community and make a difference?

No two days are ever the same, each day you learn and expect the unexpected.

At 477 square miles and with over 716,000 people Bedfordshire is one of England’s smallest (yet most diverse), counties and faces complex crime challenges more usually seen in large metropolitan cities. Working for Bedfordshire Police doesn’t have to mean patrolling the streets.

Just as important as our uniformed officers, is our 1137 strong team of professional and support staff working behind the scenes. It’s these skilled people who provide the organisational capability to police Bedfordshire.

Have you ever considered becoming a key worker for the police and supporting the public in their time of need?

Do you have a flair for learning new systems, problem solving and adapting to challenging situations, gaining great satisfaction knowing you have helped your caller or colleague?

Are you drawn to being part of a big team, that all have the same end goal, and will work together to achieve results?

Right now, you could be working in a completely different setting: a customer service or contact centre role, security, retail, or hospitality. Whatever your background, it’s essential that you can remain calm under pressure and that you can think logically and quickly on your feet.

The role:

We’re looking for new recruits to become Radio Agents working at Bedfordshire Police’s HQ to carry out the effective deployment of police resources to emergency incidents. If successful, you’ll join Bedfordshire Police’s June 2025 intake. This means communicating with officers on the ground providing them with vital information in a timely manner. To do this you must be able to multi-task, prioritise and work under pressure.

You will also be required to answer 999 calls from time to time communicating with callers and carefully and accurately recording the details they relay.

The post holder will be required to work a shift pattern which is a ‘4 on, 4 off’ shift pattern working 2 days, then 2 nights, then 4 days off. This is 7 days a week, 365 days a year.

If successful, you will be required to undertake a Police Vetting Procedure.

In return, the force can offer...

* Blue Light Card

* Local Government Pension Scheme

* Cycle-to-work scheme

* Free on-site parking

* Sports and Social Club

There has never been a better time to join the police to make a difference in your community. If this role interests you, please apply now! Bedfordshire Police will be inviting all candidates that pass this stage, to an information evening across the 22nd/23rd January. Assessments and interviews will then be held across the 5th and 6th February. All successful candidates will start on Monday 30th June 2025.

Job title: Police Radio Agent - Dispatcher

Hours: 4 on, 4 off shift (2 days 6am-6pm, then 2 nights 6pm-6am, then 4 days off).

Starting salary: £39,087.00 inclusive of shift allowance (£29,109.00 plus 20% shift allowance and 14.28% weekend working allowance)

Location: Police Headquarters in Kempston, Bedfordshire