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My client is a leading provider of lift maintenance, repair, and modernisation services across the UK. With a strong reputation for reliability, expertise, and customer service, they work with a range of clients, from residential buildings to commercial and industrial properties.

They are currently seeking a Sales & Operations Administrator to join their team in Redditch. This role is ideal for someone with strong organisational skills, excellent communication abilities, and a proactive approach to supporting both sales and operational activities.

Key Responsibilities:

* Provide administrative support to the sales and operations teams, ensuring smooth day-to-day processes.

* Prepare quotations, contracts, and documentation for clients.

* Handle customer enquiries via phone and email, offering professional and prompt assistance.

* Referencing part numbers from spreadsheets, receiving part requests from Engineers and generating quotes accordingly.

* Maintain and update internal databases and records accurately.

* Assist with scheduling and coordination of planned repair works.

* Process purchase orders, invoices, and assist with financial administration as required.

* Work closely with internal teams to support business operations and drive efficiency.

What They're Looking For:

* Previous experience in an administrative role, ideally within a sales or operations environment.

* Strong organisational skills with the ability to multitask and prioritise workload.

* Excellent verbal and written communication skills.

* Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with CRM systems is advantageous.

* A proactive, problem-solving mindset with attention to detail.

* Ability to work effectively both independently and as part of a team.

What's On Offer?

* A basic annual salary of up to £30,000pa.

* 25 days' annual leave, plus Bank Holidays.

* Enrolment into the company's pension scheme, after probationary period.

* A friendly, welcoming work envirnonment with opportunity to grow your career in an exciting, growing industry.

f you have the skills and experience to excel in this role, we’d love to hear from you