Customer Liaison Officer

Brighton, East Sussex
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This is an opportunity to work with a leading company within the built environment sector. This is the ideal time to add your experience and skills as a Customer Liaison Officer.

Hours: Monday to Friday - Full Time

You must have a valid driving licence

Responsibilities:

* To promote and help deliver a high standard of Customer Care to all residents

* Assist in monitoring, evaluation and control of service performance

* Ensure strong communication links exist between the resident, the client and operational team to enable works to be managed effectively

* Act proactively to ensure that any issues that arise are dealt resolved quickly and effectively

* Co-ordinate and attend meetings with residents, updating diaries, records and reports

Qualifications:

* Over 2 years experience in a customer service role or similar

* Valid driving licence

* Working knowledge of Microsoft Office and Excel

* Excellent communication skills both written and verbal

* Some flexibility of working hours may be required (evening meetings)

* Self motivated and calm under pressure

Benefits:

* 25 days holiday + 8 UK Bank Holidays

* Health Cash plan

* Life assurance

* Retail and leisure scheme

* Cycle to work scheme

* Pension auto enrolled after 3 months

Apply now

Job Info
CV-Library logo
Job Title:
Customer Liaison Officer
Company:
CV-Library
Location:
Brighton, East Sussex
Salary:
Competitive
Posted:
Sep 14th 2024
Closes:
Oct 15th 2024
Sector:
Property Services
Contract:
Permanent
Hours:
Full Time
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