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Exciting opportunity to join our client as an Account Manager on a full-time, permanent basis. You will be instrumental in maintaining key client relationships, driving operational excellence, and supporting the sales team through effective processes and precise administration.

Key Job duties

Build and nurture long-term relationships with an existing portfolio of clients, ensuring their satisfaction and loyalty.
Proactively identify cross-sell opportunities where possible
Act as the primary point of contact for all client enquiries, ensuring swift and effective resolution.
Redirect and escalate enquiries to appropriate departments when necessaryCandidate Attributes

Minimum of 2 years in a B2B customer service role, with a proven track record of success.
Ability to identify issues proactively and implement solutions
Highly organised with the ability to manage workload independently.
Advanced proficiency in Microsoft Office, especially Excel.
CRM experience/knowledge would be beneficialIn return, our client is offering an exciting benefits package including a performance-related bonus package, flexible working hours, 22 days annual leave plus bank holidays, professional and personal training opportunities and much more.

CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. CSG Recruitment Solutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates