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Customer Service Advisor
Wimbledon - Hybrid working
£28990 & Bonus & Benefits
Are you looking for a new Customer Service role in the New Year? Get ahead and apply now to learn more!
We are looking to recruit for Customer Service Advisors to join a busy team in Wimbledon
Working within an inbound call centre the duties of this Customer Service Advisor are:
* Taking inbound customers from customers and third parties
* Dealing with queries
* Queries can range from onboarding, to defaults, to identifying vulnerable customers and more.
* Working together as a team to ensure the fulfilment of all external and internal SLAs
* The team focuses on providing the time to speak to customers for a first time resolution
* Time off the phones to deal with emails, so good written communication skills is a must
This is an exciting Customer Service Advisor role with training provided with clear career progression plans for you!
Criminal credit checks & credit checks will form part of the pre-employment checks for this Customer Service Advisor role
Interviews to be held early January
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database