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Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! ?

? Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites)
? Salary: £28,500 (rising to £30,500 after training period)

Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team! ?

? What You'll Do:

?️ Troubleshoot and resolve customer queries and technical issues
? Provide advice on optimising system functionalities for users
? Help customers configure the system to meet their specific business needs
? Build professional relationships by offering ongoing support
?‍? Work with internal teams to test and enhance system performance? Career Development:

Structured career path with regular feedback and clear targets ?
Opportunities for growth into Senior or Lead Analyst roles
Early responsibility for mentoring and guiding colleagues? Who We're Looking For:

A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) ?
Strong A-Level results ?
Excellent problem-solving and communication skills ?
Ability to quickly learn and apply new concepts in technology ?
Team-focused with a passion for delivering high-quality service ?? Training & Growth:

Comprehensive initial training and close mentoring ?
Ongoing opportunities for industry-recognised certifications ?✨ Why Join Us?

Work with a motivated and focused team ?
Clear career progression with performance-based reviews ?
Salary £28,500, rising to £30,500 after training period ?
25 days holiday (plus bank holidays), rising over time ?Ready to join a company where you can grow and make a real impact? Apply now to start your journey! ?

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