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Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews?
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.

This is a hybrid position with office visits required twice per week.

Key Responsibilities for the Business Analyst:
- Reviewing current processes around customer data/journey ensuring they are efficient and streamlined
- Analysing each customer product, identifying pain points and process mapping changes
- Review current operating model to understand what changes been to be made, who the changes will affect
- Automation of internal processes to ensure efficiencies
- Full process reengineering

Key Skills for the Business Analyst:
- Experienced process change/customer journey Business Analyst
- Exceptional communication skills both written and verbal
- Strong stakeholder management at all levels
- LeanSixSigma - Preferred

Please apply as directed