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Customer Service Assistant / Administrator

This is a temporary role but VERY likelty to turn into a permanent position for the right candidate.

About the Role

Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.

This is a new role driven by my clients high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.

Key Duties Include

· Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.

· Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.

· Carefully check the completeness of each quotation/CRM entry.

· Build and maintain strong relationships with key customers and resellers.

· Provide after care services e.g. processing warranty claims and replacement parts.

· Help to keep resources that support the Sales process complete and up-to-date.

About You

· Enthusiastic, friendly and happy to get stuck into any task

· Excellent attention to detail and ability to prioritise workload

· Strong can-do attitude and customer service ethos

· Excellent communication skills with customers and colleagues

· PC literate with a strong knowledge of Microsoft Office products

· Highly numerate with a business acumen

· A high standard of written and verbal English language skills

· Ability to identify and implement improvements to working processes

· A clean UK driving licence (preferred but not essential)

· Valid passport & willingness to travel on occasions

Hours are 8am to 5pm. £13 per hour.

Please apply within or contact Paul Marriott at Interaction Recruitment - Portsmouth (phone number removed)

INDPM