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Sales and Logistics Co-ordinator 
 
£26,000 - £27,000 per annum DOE
Monday – Friday, 08:00-17:00
40 hours per week
Permanent
 
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver’s licence and access to your own vehicle is essential.
 
Main duties and responsibilities:

To be the main internal contact point for the business – for both customers and staff
Dealing with customer contact, e.g., managing quotation/order
Organising and tracking customer returns, and maintaining a high standard of customer service
Use of multiple systems and different processes:
Sage 200 and Odoo system to maintain digital day to day business
Microsoft Office package, including Outlook for the use of email
Dealing with any logistical issues that may arise, and being able to rectify and amend these
Taking inbound calls, dealing with general queries, and dealing with logistics queries
Processing orders and customer quotation requests
Dealing with account queries, returns and credits
Regularly using Sage, including setting up accounts
Support to the internal and external sales teams
Monitoring overdue accounts, and taking payments
Downloading proof of delivery information and updating systems with information received
Accepting orders, tracking daily parcels and pallet deliveries The successful candidate will:

Have excellent communication skills both written and verbal
Have a confident and friendly telephone manner
Previous experience within logistics-desirable
Confident in use of PC to communicate internally and externally
Previous experience in the use of Sage 200 and Odoo-advantageous Benefits:

Casual dress
Company pension
Company events
Sick pay
20 days, increasing to 23 days after one years’ service + Bank Holidays
Cycle to Work Scheme
Office closure between Christmas & New Year
On-site parking If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details