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Commercial Vehicle Field Service Engineer

Our client, a global leader in the supply of mechanical, hydrodynamic, electrical, hydraulic, and electronic drive and braking systems, is seeking a Commercial Vehicle Field Service Engineer to join their team.

Position: Permanent, Full-Time
Location: Home-based and on customer sites, ideally located in or around the Luton area, north of the M25, to provide support across regions including Oxford and Norwich.

Key Responsibilities:

* Perform diagnostics and repairs at customer and third-party locations.

* Conduct major unit replacements on-site as needed.

* Provide support to Original Equipment Manufacturers (OEMs) and assist with new product launches.

* Collaborate with the Commercial Vehicle sales team to promote product performance and identify field service opportunities.

* Offer technical support and advice to sales colleagues.

* Build and maintain strong relationships with customers and their representatives.

* Communicate with Health & Safety and Field Service Managers regarding any on-site issues.

* Minimise asset downtime through efficient customer collaboration.

* Follow all Health, Safety, and Environmental guidelines.

* Represent the company professionally at all times.

* Complete assignments at the company’s workshop facilities when required.

* Ensure timely completion and submission of all paperwork and engineering reports.

* Manage expenses and stock levels responsibly.

* Maintain company vehicles as per policy and participate in stock takes.

* Stay updated on training requirements, both mandatory and product-specific.

* Share product knowledge and provide feedback on quality issues as observed.

Skills and Qualifications:

* Strong background in Heavy Goods Vehicles (HGV) and bus systems.

* Completed engineering apprenticeship (minimum Level 5 qualification preferred).

* Experience in field service and engineering, with exposure to electric vehicles.

* Excellent diagnostic skills and IT proficiency.

* Full UK driving license.

* Must pass a Drugs and Alcohol-related Medical upon joining.

Benefits Package:

£50,000 - £60,000 per annum (depending on experience)

41 hours per week (Monday-Thursday, 8 am-5 pm; Friday, 8 am-3.30 pm)

Company Vehicle

Annual Bonus (pro-rata for the year of joining)

20 days holiday (pro-rata upon joining)

Pension: 3% employee contribution, 6% employer contribution

Life Assurance, Private Health Care, and Dental Health Care

Salary/Bonus Sacrifice scheme

Cycle to Work scheme

Interested candidates should apply or contact Kerrie Collett on (phone number removed) for more information