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We are currently recruiting a Operations Co-ordinator for a permanent position in Glasgow.
You will work closely with clients, engineers, and sub-contractors to ensure maintenance and reactive work is accurately planned, well managed and completed timely and the SLA is achieved.
Main duties include:
* Live Call logging on Internal job management system (Job Logic)
* Planning, managing and co-ordinating Engineer’s workload of PPM and Reactive works.
* Liaise with and manage sub-contractors by planning, and co-ordinating job allocation, returning or reports
* Open jobs should be reviewed daily to ensure they are completed adequately, or further work is actioned as required.
* Raising and issuing PO’s.
* Ordering materials and plant
* Ensuring clients assets are maintained and fully compliant.
* Manage and monitor jobs to completion within the required SLA.
* Managing client’s online portals.
* Process and issue reports to clients.
* Arrange access arrangements.
* Procurement of supplies and hire access equipment.
* Assist in risk assessment collation and issuing to clients.
* Administration tasks as required by the business.
Personal Specification:
* Experience working as part of a busy Helpdesk or planning position ideally within Facilities Management, Mechanical or Electrical organisation.
* Strong IT skills with working knowledge of Word, Excel and Outlook.
* Excellent communication skills.
* Ability to work well under pressure within a busy office environment.
Package:
* 40 hours per week
* Hybrid working on completion of training
* Death in service benefit of 4 x salary
* Private healthcare
* Access to MyHub (our reward and discounts gateway) and entitlement to a staff discount scheme
* 33 days annual holiday per year
* Company pension
* Future career opportunities
If you are interested in this position, please apply today by sending your CV!
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