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NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path.

The business have a large head office team and set up that offers a setting that will nurture and develop new starter and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.

Duties:

* Communicating with customers and ops team on accounts queries

* Regular customer contact by phone and email, develop relationships for more efficient and timely collection

* Implementing the debt collecting processes on aged debtors, including telephone and email activity

* Maintain accurate and up to date customer details and account records

* Chase and collect overdue payments

* Use initiative to achieve targeted results, while promoting customer goodwill

* Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue

* Assist with sales invoicing and other tasks of the accounts team as required

* Processing and allocating, unallocated payments as required

Person Spec:

* Excellent knowledge of Microsoft Office package including excel

* Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients

* Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced

* Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times

* Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads

* Flexible, punctual and able to meet multiple deadlines on a daily basis

* Confident, enthusiastic and self-motivated

* Determination to succeed

* Enjoys and is able to work as part of a small team