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Join a global leader, providing expert solutions across multiple industries. Seeking a Customer Service Executive to focus on either Sales Support or Purchasing. You’ll be the first point of contact for customers or suppliers, ensuring smooth transactions and delivering top-tier service.

* Hybrid working - up to 2 days remote.

* Annual bonus & 25 days holiday + bank holidays.

* Pension, life assurance & income protection.

* Wellbeing benefits.

* Regular team events & onsite perks.

Your role will involve building strong relationships and delivering exceptional service both internally and externally in either of the following areas:

Sales Support:

* Handle customer orders via email/phone and process them in the ERP system.

* Manage pricing queries, delivery updates, and order issues.

* Build strong relationships with customers and internal teams.

* Resolve complaints, such as damaged or delayed deliveries.

Purchasing:

* Place supplier purchase orders, ensuring correct stock levels.

* Manage pricing queries, delivery delays, and supplier communication.

* Work with warehouses and logistics to resolve purchase order issues.

* Identify improvements in the purchasing process.

What We’re Looking For:

* Two Years plus experience - Customer Service or an office based Business Support function.

* Strong communication skills - professional and clear via phone and email.

* Resilience & multitasking - work under pressure and meet deadlines.

* Problem-solving mindset - proactive, resourceful, and solution-focused.

* Numerical skills - comfortable working with data and percentages.

* IT proficiency - basic Word & Excel, with a willingness to learn systems.

* Team player with a can-do attitude.

* GCSE (or equivalent) in Maths & English (Grade C or higher).

Be part of a company that values innovation, collaboration, and excellence. Apply now and take your career to the next level