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Are you a professional and ambitious IT expert looking for your next challenge? Do you thrive in a fast-paced environment and have a passion for delivering top-notch technical support? If so, we want you on our team!

We are a proactive IT support company seeking an experienced IT Support Specialist to become a vital part of our dynamic support team. In this role, you will work closely with a wider team, providing essential support to our clients both remotely and face-to-face. You'll play an integral role in ensuring our clients' hardware and software run smoothly, contributing directly to their success

Key Responsibilities:

* Proactive monitoring of IT systems

* Installation & Configuration of hardware, software, and IT infrastructure

* Diagnosing system errors and other issues

* Help desk and incident management

* Ensuring IT support processes are followed and documented

* Troubleshooting and problem-solving to deliver exceptional customer satisfaction

* Providing onsite and remote support

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Essential Skills:

* Active Directory

* Microsoft Exchange (Apply online only)

* Microsoft 365

* Microsoft Teams

* VMware

* WatchGuard Firewalls

* ESET Anti-Virus

* Azure

* Networking

* Windows Server 2012 – 2022

If you're ready to take your career to the next level and join a company that values your expertise, apply today