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National provider of outstanding grounds maintenance services is looking for a Key Account Manager in Telford.

Name Job Title Key Account Manager

Main Duties

• Site surveys and ad hoc work surveys

• Formulating quotations for clients

• Client and tenant liaison meetings a. Ensuring understanding of requirements b. Ensure deliverance /make aware of any relevant issues affecting their sites. c. Completion of site reports and observation registers

• Appointing suppliers / sub-contractors and liaising with them to achieve successful job outcomes a. Operational control / management of sub-contractors throughout ad-hoc works b. Routine meetings with sub-contractors c. Monitoring and review of performance of sub-contractors

• Liaison with operations departments over in house jobs a. Creation of RAMS for contracted sites and ad hoc works. b. Control of on-site quality deliverance

• Cost control of contracts and reactive jobs. To include control of wage spend, subcontractor and material costs.

• Enhancing and developing account management processes and procedures to ensure the continual growth of the account manager team.

• Monitoring quality deliverance through site inspections.

• Business development – finding and progressing opportunities

• Creating and undertaking tender presentations

• Use of JobLogic for quoting, purchase orders and invoicing a. Monitoring and amending status of ad-hoc works b. Liaison with support services to ensure jobs are in progress c. Monitor and control of H&S and compliance documentation

• Developing and supporting account managers

• Any other tasks as deemed necessary by management

Extent of Responsibilities/Authority

• No purchase orders to be signed over £5,000 for Reactive/Contract Material Purchases

• No purchase authority for Overhead Purchases

• No Client contracts to be signed over £35,000

• No Supplier contracts to be signed over £10,000 – must state 30 day termination.

• Not able to dismiss an Employees.

Qualifications

• IOSH Managing Safely

• Broad management experience in relevant industry.

• Various internal training