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As a Customer Service Advisor, you will be the primary point of contact for clients and customers, ensuring their needs and inquiries are addressed professionally and efficiently. You will be part of a dedicated team in the Business Services industry, demonstrating excellent customer service skills and a proactive approach to problem-solving.

Client Details

Our client is a reputable player in the Business Services sector. Based in Polegate, they uphold a robust commitment to providing top-tier services, consistently growing their customer base and expanding their reach.

Description

Responsibilities for a Customer Service Advisor:

Providing excellent customer service to clients and customers
Resolving customer inquiries swiftly and professionally
Building and maintaining positive relationships with clients
Collaborating effectively with team members to enhance service delivery
Demonstrating a proactive approach to problem-solving
Managing customer accounts and updating records as necessaryProfile

A successful Customer Service Advisor should have:

Exceptional communication and interpersonal skills
Proficiency in using customer relationship management (CRM) software
A strong commitment to customer satisfaction
The ability to handle challenging customer situations with patience and professionalism
A keen eye for detail and a knack for problem-solvingJob Offer

A competitive yearly salary ranging from £24,000
Excellent benefits including company events, pension scheme, and cycle to work scheme
Additional perks such as employee discount, free parking, and health & wellbeing programme
The opportunity to work from home
Being part of a vibrant company culture that values employee growth and satisfaction