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Temporary contract for a Resident Liaison Officer
Location: HAYES
Contract: Kitchen and Bathroom Upgrade Programme with Hillingdon Council
Hours: Monday - Friday, 8:00 AM - 4:30 PM
Start Date: Immediate
We are seeking a dedicated Resident Liaison Officer to join a team for an exciting Kitchen and Bathroom programme upgrade contract with Hillingdon Council. In this role, you will play a crucial part in ensuring a smooth and satisfactory experience for all residents throughout the upgrade process.
Key Responsibilities:
Schedule and coordinate pre-start meetings for residents to choose their kitchen /bathroom type.
Manage bookings and update the diary with all appointments and follow-ups.
Conduct visits to residents before, during, and after the job completion to ensure satisfaction and address any concerns. What We’re Looking For:
Diary Management and Organisational Skills: Ability to efficiently manage and update schedules and appointments.
Empathy and Communication: A friendly and approachable demeanor to effectively interact with a diverse range of residents.
Good administrative skills: To keep all paperwork accurate and up to date
Own Car: Must have your own vehicle; fuel allowance will be provided. Benefits:
Competitive salary
Fuel allowance
Opportunity to make a real difference in residents' lives
Friendly and supportive team environment Application:
If you have the skills and qualities we are looking for, and you're ready to start immediately, we would love to hear from you!
Please submit your CV and a brief cover letter outlining your suitability for the role