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Firmin Recruit is excited to be working with our long-established manufacturing client based in the London, SE5 area. Due to business growth, our client is now recruiting for an experienced Customer Services Administrator to join their friendly hard-working team.

Are you an experienced Administrator/ Customer Services person with previous office administration experience looking for a new challenge this role may be one for you.

Our client has over 40 years of working within the precious metals industry. They have experienced 25% profitable growth year on year over the last 5 years, are a medium-sized company, and exceed a 12-million-pound turnover.

A family-owned business that still has members involved at the Board level, and the MD has shares in the company. They are an ambitious organisation looking to establish £25 Million by 2025 and a great company to work for.

Hours: 9:00 – 5:30 Monday – Friday

Benefits: 23 days holiday & Bank holidays, Pension, Parking, Company Events, etc..

Due to business growth, we are currently recruiting for an experienced Administrator/Customer Services person to join their Operations Admin Team. The role will involve supporting the sales office manager.

Key Responsibilities:

* Process manufacturing orders for customers through to completion

* Update Excel sheets and stock management system for order tracking

* Raise purchase orders and send to suppliers through the company computer system

* Raise sales orders

* Generate works orders, ready for production

* Send order confirmations to customers

* Process customer rejects/discrepancies

* General administration and customer service duties

* First point of contact for general office telephone calls

Suitable Candidates:

* Minimum three year’s experience in a similar role is essential

* Excellent attention to detail with a methodical approach

* Good problem-solving skills and the ability to multi-task

* Strong communication skills

* Good telephone manner

* Ability to work well within a team environment

* Successful candidate needs to have strong Data entry and stock management experience

If you have the necessary skills and would like more information about this role, please send your CV. This role is office based only.

Firmin Recruit is an agency working on behalf of our client