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Senior IT Support Technician – Desktop Support – IT Problem Solver – Support over 400 North East based business customers with technical IT issues – Based On-Site
Wonderful local North East business – dynamic and growing! Great time to join.
£30,000 - £34,000, benefits, 28 days hol inc. BH, great team and environment, 9.30 – 5.15 office hours.
Senior role requires driving licence and own car.
Join an award-winning business who are focussed on growing over the next 12 months.
Chloe@ Duval is recruiting, get in touch!

We are looking for a competent focussed Senior IT Engineer who can support business customers with IT issues and requirements.

Must have: Windows / Office 365 support experience, passion for technology and IT, (server experience a bonus), hardware & software support.

This is a lovely business who are focussing on growth, fantastic learning and progression opportunity for the right candidate. Trust, reliability, autonomy and pride would be a good culture fit. IT geeks and problem solvers, applications to Jess!

The Role:

* Diagnose, repair, install and maintain computer and other IT related equipment and services for internal business customers

* Speaking to business customers and their employees regarding IT requirements

* Organising appointment times

* Preparing reports and maintaining records as required

* Provide general support to customers

* Any other reasonable duties required by management

We need:

* Proven experience in an IT support role with Windows / Office 365 support experience

* Passionate about IT and Technology

* Hardware and software support experience, server experience advantageous

* Excellent time management skills and the ability to prioritise tasks

* Attention to detail and excellent problem-solving skills

* Strong knowledge of software troubleshooting techniques and operating systems

* Familiarity with MS Dynamics, Remedy, or similar ticketing systems

* Great communication, organisation and customer service skills.

Great NE based IT support role, speak to Chloe @ Duval