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Belmont Recruitment are currently looking for an experienced Administrator to join Cheshire West and Chester Council's Adult Social Care Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Duties:

* Using the Document Imaging system to scan and index documents.

* To deal with letters and correspondence received within the Client Finance Team, both in writing or sent electronically via email or via online Financial Assessment tool.

* To deal with queries raised by service users of Social Care, over the telephone as required.

* To liaise with Adult Social Care, Transactional Services and Corporate Debt on individual cases.

* To liaise with the other teams in the Council where necessary.

* To provide efficient and effective clerical support to the Financial Assessment Team to enable Financial Assessments to be assessed and calculated in a timely manner and service users notified of outcomes, in writing.

* To process routine changes of circumstances in specific types of claims.

* Provide clerical support, efficiently and effectively across the whole of Client Finance as required.

* To input data into computer systems

Requirements:

* Excellent telephone/customer service skills with the ability to empathise with service users

* Excellent administration/data support skills

* Experience of working in a Social Care Team or at a Local Authority

If this role would be of interest, please apply with an up to date CV as soon as possible