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Company Name: Logic 360 Ltd

Job Opportunity: Customer Call Agent

Location: Heathrow Airport

Employment Type: Temporary

Working Shift Patterns: Varied days between Monday – Sunday

Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00)

Salary: £11.75ph (Weekly pay)

About Us:

Logic 360 Ltd is a leading talent partner to multiple high-profile clients within the Car Rental industry. Committed to excellence and innovation, we pride ourselves on our dedication to deliver first-class services and solutions to our clients and candidates. Our team is built upon skilled professionals who thrive in a dynamic and supportive environment, supporting you with your job search, every step of the way.

Client-Specific Information:

We are representing an industry leading Car Rental company, who have over 10,000 branches worldwide and are one of largest transportation companies in the world. They are actively onboarding suitable candidates to complement their delivery team at one of their flagship branches based at Heathrow Airport. Our client prides themselves on offering an unparalleled customer service experience and are looking to strengthen their team whilst maintaining their standards and business ethics

Job Description:

We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations.

Key Responsibilities:

Dealing with inbound & outbound bookings
Handling customer queries via telephone & email
Booking vehicle collections and returns
Updating and monitoring of the companies booking systems, databases etc
General admin duties
Requirements:

Strong customer service skills
Computer literate and competent using a variety of systems
Good level of verbal and written communication skills
Have the ability to work independently and as a team
Able to work on any of the shift times above

Skills:

Excellent communication skills (Verbal and written)
Interpersonal skills
Admin and computer skills
Able to adapt to fast paced and challenging situations
What We Offer:

Competitive salary
Weekly pay (Every Friday)
On going opportunities for professional development and career advancement
A collaborative, inclusive and friendly work environment

How to Apply:

If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to (url removed) or apply through our website at