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Business Operations Coordinator
Wickford
£30,000 per annum
Our client based in Wickford is seeking a reliable and motivated individual with excellent communication and organisational skills, who will thrive in a fast-paced environment to join our team as a Business Operations Coordinator.
Reporting to the Business Operations Assistant Manager, you will work closely with cross functional teams including sales, production, technical and finance, to ensure we continually meet customer needs and requirements.
You must be forward-thinking and proactive as this role requires a dynamic approach to problem-solving. Excellent IT skills and phone manner is essential, as the ability to communicate and work well within a team as well as individually is a must. You will need to be highly motivated and have the ability to learn and absorb information quickly. You will need to be able to work well under pressure and be able to prioritise your workload.
Key Responsibilities
* To monitor and maintain stock levels at the Plant and Warehouse
* Review and process all customer orders in a timely manner
* Raise customers invoices promptly after delivery
* Process purchase invoices in a timely manner
* Respond promptly to queries and discrepancies
* Request and manage the process for customs clearance
* Arrange haulage for orders as necessary
* Obtain haulage rates as requested
* Monitor stock levels at terminals
* Arrange stock deliveries for terminals
* Liaising with Plant staff to monitor plant orders.
* Ensure all documentation and systems are always kept up to date
* Maintain and develop good working relationships between SBZ and third parties
* Responsible for meeting individual targets set
* Work to continuously improve the quality of service
* Follow all processes and procedures specific to your role
* Perform other related tasks as necessary
The ideal Candidate will have
* Logistics experience
* Stock management experience
* Excellent attention to detail and communication skills
* Proactive and the ability to work without supervision
* Organised, focused and efficient at multitasking
* Calm under pressure
* Experience of using a CRM system, Sage 200 preferred
* Ability to use all Microsoft packages and strong excel experience
* Desirable
* Understanding of shipping processes and terminology / Incoterms
* Knowledge of Custom and Excise procedures including import and export declarations
Benefits
Pension scheme
Life assurance scheme
Private Health Care
Employee Assistance Programme
25 days holidays plus bank holidays
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed)