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Are you currently working in a Credit Control or Sales Ledger position?
  
Do you possess good interpersonal skills?
  
Are you passionate about delivering great customer service?
  
Our client is a leading manufacturer in their field, who are based in Banbury looking to recruit a Credit Controller, working Monday-Friday on a 12-month Contract.
  
The ideal candidate would have previous experience working in a Credit Control position within a customer service environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development.
  
Key Responsibilities:

Collect customer payments promptly, maintaining adherence to agreed terms.
Manage credit limits effectively, recommending adjustments as needed.
Investigate and release held orders to support smooth operations.
Reconcile customer accounts to ensure accuracy in all transactions.
Maintain accurate account history with up-to-date notes on interactions.
Liaise with internal and external customers to support efficient operations.
Resolve customer queries swiftly, ensuring customer satisfaction.
Cover payment allocations during staff absences for consistent operations.
Review new account setups to align with company standards.
Identify potential bad debts and report to the Credit Manager.
Support in Credit Manager’s absence to maintain continuity in duties.   
Key Skills & Experience:

Strong communication and interpersonal skills for effective client relations.
Customer service-focused, with the ability to resolve issues promptly.
Knowledge of credit control processes and reporting for best practices.
Experience with accounting systems and software for efficient processing.
Proficient in Microsoft Office 365 for reporting and communications.
Organised with excellent time management to meet deadlines.
Confident in phone communication, handling customer conversations directly.
Proactive and self-motivated, able to work independently.
Team-oriented, building productive relationships at all levels.   
Additional Information:

Office based: Monday-Thursday 8:30am-5pm & 9:00am-5:30pm, Fridays 8:30am-4pm or 9:30am-5pm.
21 days holidays + Bank holidays.
Pension contributions.
Onsite parking.
Employee discount.
Online learning courses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at (phone number removed). Alternatively, connect with me on LinkedIn via the following link: (url removed)