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Job title: Desktop Supervisor

Location: West London

Salary: £38,000 - £40,000

Job type: permanent

Job Description:

My client are currently looking for a desktop supervisor to come and join their team on a permanent basis. You will oversee the daily operations and also help the team. My client are ideally looking for someone who understands the schedule of rates / variations. You will play a crucial part of the team by applying techincal support and enhancing exprience.

Key Responsibilities:

Supervise and lead the desktop support team, providing guidance and support.
Assign tasks, monitor performance, and conduct regular team meetings.
Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
Ensure timely response to support tickets and effective resolution of incidents.
Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.
Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards.
Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities.
Maintain accurate records of maintenance and repair work, materials used, and costs incurred.
Monitor budgets and costs, making recommendations for cost-effective solutions.
Build positive relationships with residents and address their concerns promptly and professionally.Qualifications:

Previous work experience as a supervisor
Experience as a planner (desirable)
Experience in schedule or rates and variations
Proven experience in a supervisory or leadership position.
Strong knowledge of desktop operating systems (Windows, macOS, Linux).
Proficiency in troubleshooting hardware and software issues.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Strong problem-solving skills and attention to detail.If you are interested please call Sommer on (phone number removed)