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We're looking for a talented Dispatch Operator to work for our client.
 
They want to recruit someone with demonstrable experience of excellent customer service skills.
 
If that's you then you could be exactly what they're looking for.
 
Please note:  In this position you'll be needed to work at weekends and work shifts in unsociable hours. Full details of how this will work will be revealed at interview.
The Role:

Receive incoming calls, coordinate with all operational, in particular the kitchen staff to ensure outbound trolleys are on schedule.
Administrative work will be required and regular use iPad, tablets and computers.
Monitor computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
Provide accurate and timely information to Transport Team Leaders and other Unit Coordinator.
Ensure production and off dock schedules are met.
Coordinate with meal planners in case of any irregularities and changes.
Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
Plan and manage the team's output to ensure delivery of business, section and customer targets.
Escalate concerns to Duty Manager to avoid flight delays.
You will be required to obtain an airside pass and cover all operational roles with the exception of driving roles.
Attend/conduct daily operational meetings/briefings.
Present accurate information and data as requested.
Instigate and support continuous improvement initiatives.
Interact with, colleagues, customers and clients in a professional manner at all times.The Candidate:
Minimum 1 years’ experience in catering (desirable).

The ability to work calmly under pressure.
Excellent communication, team work and customer service skills.
Good literacy skills, verbal written and spoken.· Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health and Safety  and DFT requirements.

 The ideal person for the role will be the following:
- Able to work as part of a team
- Well presented
- Able to provide 5 years work history (gaps over 28 days need a gap reference)
- Prepared to undergo a UK criminal check
- Flexible

Does that sound like you? If so, we'd love to see your CV.

The Package:
Basic salary:  Up to £12.50 per hour
Overtime:  available during peak periods

The Company:
They are the company sells its expertise in 54 countries, its the only caterer active in all catering and related hospitality segments, including inflight, rail and group catering, retail, buy on board, duty free, remote site and support services, and as a business they've been around since 1996.
 
They're a great company to work for. People join them for many reasons, such as they:
- Want to work as part of a strong team
- Are offering good rates of pay
- Full time hours
- on-site parking 
- On site canteen
 
The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role.

 Interested? If you think you're right for this Dispatch Operator role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.
 
INDWH