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Are you ready to lead service delivery in a dynamic, innovative IT environment?

A prominent public sector organisation is seeking a Service Delivery Lead to drive the delivery of IT services and strategic initiatives.

Offering a competitive salary of £58k-£60k, a generous 18% pension, and a hybrid working model (3 days in Manchester), this role is perfect for an experienced leader ready to make a lasting impact.

As Service Delivery Lead, you will oversee a diverse team responsible for managing business relationships, IT services, and vendor collaboration.

You’ll be at the forefront of implementing service improvements, ensuring high-quality IT performance, and fostering strong partnerships with both internal and external stakeholders.

Key Responsibilities:

* Lead the IT Service Delivery team, aligning services with organisational goals.

* Manage the performance of service operations, driving value and innovation.

* Oversee the integration and management of services with third-party vendors.

* Ensure compliance with IT standards and effective risk management.

* Develop strategies for continuous improvement and resource optimisation.

What You’ll Need:

* Extensive experience in IT service delivery within complex organisations.

* Proven leadership skills with the ability to manage cross-functional teams.

* Strong knowledge of IT infrastructure, cloud technologies, and service management (e.g., ITIL).

* Excellent communication and stakeholder management abilities.

This is a fantastic opportunity to take on a key leadership role within an organisation undergoing exciting digital transformation.

If you’re passionate about delivering high-quality IT services and driving continuous improvement, apply today