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As a Temporary Customer Service Advisor you will be responsible for handling incoming calls from a customer base, providing support and assisting with any of their queries.

Client Details

Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.

Description

As a Temporary Customer Service Advisor you will:

Answering calls and handling call-centre type queries related to customer well-being.
Liaising with third parties to better support the customer.
Providing compassionate and empathetic care for our customers' overall well-being.
Updating CRM systems with accurate customer information. Profile

To be successful in this role:

Experience within a customer service based role (1 year or more)
Strong written and verbal communication skills
A passion for customer service and a desire to resolve queries through to completion
Demonstrable experience of working and delivering daily, weekly and monthly targets
Excellent problem-solving skills, with great attention to detail
Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am - 16:00pm, 13:00 - 10:00pm and then 10:00pm - 06:00am. Offer of employment will be subject to a successful DBS check.

A Full UK Driving License is essential for the role.

Job Offer

In return, our client can offer:

Immediate start
Weekly pay
Possibility of being made perm
Good opportunity for internal career progression