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Credit Controller - Property
Salary: £35,000 - £36,750 per annum
Location: London (Hybrid working)
Type: Permanent
Salary: Competitive, based on experience
A leading organisation in the commercial property sector is looking for an experienced Credit Controller to join their established finance function.
This is a fantastic opportunity to work in a fast-paced, customer-focused environment, supporting the protection of cash flow and delivering first-class service across a diverse commercial tenant portfolio.
Key Responsibilities:
Manage end-to-end credit control processes for a designated property portfolio
Collect commercial rent, service charges, and adhoc fees
Investigate and resolve tenant queries with professionalism and empathy
Prepare reminder letters, statements, and reports
Liaise with estate and finance managers to provide regular arrears updates
Conduct account reconciliation, raise credit notes, and arrange refunds as required
Escalate arrears as needed, including bailiff instruction and legal preparation
Maintain and improve direct debit uptake
Requirements:
Prior experience in a similar credit control or rent collections role
Excellent communication and stakeholder engagement skills
Ability to handle sensitive situations with professionalism and confidence
Strong attention to detail and ability to prioritise tasks
Intermediate Excel skills
Knowledge of Microsoft Dynamics 365 is desirable
Previous experience in the commercial property or real estate industry is advantageousYou will join a collaborative and experienced team that values accuracy, professionalism, and customer service, working to tight deadlines in a dynamic business setting.
To apply, please submit your CV for immediate consideration