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Spicerhaart beliefs:
When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provided to our internal and external customers.
Main purpose of the role:
This is an interesting role in a small team where you will work closely with the Data Protection Officer to help with the GDPR Rights of an Individual as defined within GDPR. Day-to-day data protection admin duties to support data protection compliance within the family of companies. This is an ideal role for someone highly organised and with a “can-do” attitude, if you want to pursue your career towards Data Protection.
Activities / Main Duties:
* To ensure that Subject Access Requests are dealt with efficiently. Managing the log and coordination to deliver these requests.
* Perform the collection and redacting of relevant information required by a subject access request. Package this information together and sharing with the customer.
* Manage and process customer unsubscribe and right to be forgotten requests. Maintain logs to report on the progress of these requests.
* Assist the Data Protection Officer with the gathering of evidence to assist in the investigation of Data Breaches.
* Assist the Data Protection Officer in co-ordinating the control and writing up of Personal Data Inventories, Data Protection Impact Analysis and Legitimate Interest Analysis documentation.
* Assist the Data Protection Officer in delivering awareness and understanding of Data Protection responsibilities to all staff.
* Hybrid working available
Role specific competencies
* Ability to concentrate on detail. To be accurate in the processes to be followed. To be discrete and private regarding the work undertaken.
* Excellent communication skills, written and oral, with a wide range of colleagues and customers
* Skilled user of IT software and tools including Microsoft Office. Ability to do extensive & complicated searches for data.
* Ability to understand and collect data from a diverse variety of internal IT systems, experience of redacting using Adobe.
* Able to manage numerous requests in a calm and timely manner.
* A conscientious approach to all work.
* Confidence and enjoyment of working in a busy, dynamic environment.
Core Behaviours:
* Ability to work well under pressure