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Programme & Project Support Officer

Fixed Term (12 months)

Reading (Hybrid 2-3 days)

About role:

The Portfolio Management Group is a centre of excellence, managing the MBNL Portfolio of change projects and Operational delivery, to achieve the Outcomes of our internal Customers and Shareholders.

The Programme & Project Support Officer is responsible for providing support to the Programme and Project community, and helping to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.

The Programme & Project Support Officer will also be expected to contribute to the continuous improvement of the PMG processes, tools, and governance, to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.

Responsibilities of the Programme & Project Support Officer include:

Maintenance of the Schedule, Financial forecasting in IFS, actions register and decisions log, RAID log and SharePoint space.
Interpret and respond appropriately to Programme/ Project requirements for support and information.
Proactively seek to identify ways to support the project team to ensure successful delivery.

The successful Programme & Project Support Officer will have:

Experience of producing project plans, dependencies logs, resource usage across a Project.
Knowledge in risk and issue management.
Good self-management, information presentation and interpersonal communication.
Ability to prioritize and multi-task.
Experience of working in a project environment.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

Nice to have:

Professional Project management accreditations - P3O / Prince 2 / APMP
Knowledge of financial process finance planning, forecast and project accounting.
Telecoms experience

MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.

To apply for the Programme & Project Support Officer please send your CV to

Project People is acting as an Employment Business in relation to this vacancy