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Customer Service Coordinator - Hampshire

PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.

The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.

This opportunity is working for an award-winning nationwide housebuilder.

Job role: Customer Care Coordinator

Salary: £29,000 - £35,000 (Dependant on experience)

Duration: Permanent

Location: Hampshire

Customer Service Coordinator Responsibilities:

Be the first point of contact with customers
Answer calls/queries accurately and consistently
Ensure customer details and communication with customers are accurately recorded on CRM system
Liaise with Maintenance operatives, sub-contractors, etc
Meeting customers face to faceCustomer Service Coordinator Knowledge and skills:

Self-motivated.
Confident with the ability to communicate.
Organised and ability to prioritise.
IT skills.
Experience working in a similar role within the property sector is essential.

To apply please submit your CV and our team will contact you