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Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus

Overall Purpose of the Role

Lead and develop a bid team with the relevant service / product / business knowledge required to prepare winning bids

Own the bid process from qualification through to contract award

Ensure our bids are compliant, competitive and attractive to our clients

Key Responsibilities

Implement and continually assess all necessary bid procedures, governance, and processes

Attend and run weekly bid/no bid meetings, recording all opportunities and meeting outcomes

Allocate and co-ordinate Design resource to ensure the timely preparation of bids

Manage multiple stakeholders to challenging deadlines across all aspects of our business, both internally and externally

Provide valuable input into opportunity qualification, win strategies, commercial discussions, and solution design

Undertake technical reviews of bids to ensure compliancy and alignment to available bid intelligence such as budgets, solution preferences etc.

Develop and maintain Commercial Awareness within the design team to ensure bids are aligned to specifications, are value engineered whilst remaining compliant, and capture all project/technical risks as part of the design process

Promote innovation and alternative options in our bids to help ensure we maximise our opportunity to get in front of the client

Support Design & Sales in the production of bid support materials including written quality responses, Programmes of Work, Risk Registers, Resource Schedules, Implementation Plans etc.

Develop relationships with all key approved equipment suppliers and manufacturers to maximise the support we receive and the opportunity referrals we receive

Assist Sales in the development and delivery of presentations/proposals to customers at pre and post tender stages

Maintain a live log of “Work in Progress” recording all key bid data

Maintain a live “Bid Planner” covering current resource allocation, anticipated bid timelines, key meetings, surveys, holidays etc.

Review and collate all bid data and produce a monthly management report for the,

CTO that presents team performance, team issues, bid status etc.

Establish a process for regular team appraisals designed to optimise performance and professional development.

Qualifications, Knowledge, Skill and Experience required

Essential:

Educated to degree level or equivalent

Minimum of 5 years’ experience in the Security Industry

Demonstratable experience across all electronic security disciplines with strong understanding of design architecture, dependencies, and product integrations

Ability to drive progressive security system design and services, with a high dependency on IT centric architecture

Excellent communication and negotiation skills

Excellent writing skills

Excellent appreciation of the Commercial aspects of the design and bid process

Excellent Microsoft Office skills (Word, Excel, Powerpoint, Outlook)

Desirable:

Good understanding of associated disciplines including general electrical installation, cabling and civil works

Knowledge of the main contractual documents used in the M&E electrical services

(security market) Experience of customer support/account management

Qualifications or demonstrable experience of IP network design and deployment

Technology Experience:

Access Control

Brivo, C-Cure, Gallagher, Genetec, Honeywell, Lenel S2, Nedap, X-Plan

CCTV

Axis, Bosch, EagleEye Networks, Genetec, Hanwha, Milestone, Pelco, Synectics

Intruder

Honeywell Galaxy, Texacom

Intercom

2N, Commend, Zenitel Stentofon

SMS/PSIM

Advancis, Cortech, iComply(Veracity)

Analytics

Briefcam, Davantis

Personal Qualities

Ability to work well under pressure and to tight deadlines

Self-motivated with a positive, flexible, and pro-active approach

Organised and efficient

Excellent attention to detail

Good problem solving

Interest in helping others

Competencies for Success

Energetic & enthusiastic leader as well as being an excellent team player

Strong people management

Proven capability in winning, multi-million-pound complex opportunities

Ability to multitask and manage several bid campaigns simultaneously

Excellent technical writing

High commercial awareness

Special Relationships and Contacts (Internal and External)

Internal

Senior Management Team

Design Team

Sales Team

Projects Team

Service Team

Finance Team

External

Key Customers

Potential New Customers

Aproved Equipment Suppliers