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Account Manager – Sales

Location – Harrietsham (5 days office, no remote)

Permanent

Salary - £35,000 + commission

The company:

Join a fast-growing company based in Kent with an established US office. They operate in a highly technical field, offering the opportunity to work in one of the fastest-growing global industries, collaborating with some of the biggest and most cutting-edge technology and aerospace companies in the world. Their goal is to increase turnover and profitability through guiding the sales team with effective and efficient practices, and working within the team on existing and new business to meet and exceed sales targets.

Responsibilities:

* Offer specialised technical expertise in the field of Optics and related products.

* Provide technical guidance and support to customers during the sales process.

* Engage in research and innovation to conceptualise and develop new product concepts.

* Actively seek out and manage key suppliers, maintaining a comprehensive supplier database within SAP Business 1.

* Respond promptly and effectively to technical and pricing enquiries via phone, email, and website.

* Liaise with suppliers and internal technical teams to ensure competitive and precise quotations are delivered to customers.

* Strive to identify solutions for technical challenges and issues.

* Cultivate and sustain relationships with key accounts to promote business continuity and expansion.

* Identify and engage with potential new customers, aiming for increased market penetration.

* Conduct sector-oriented research to explore new business opportunities and avenues

* Monitor customer engagement on our website and leverage insights to enhance user experience.

* Manage personal order pipeline and provide weekly progress reports to the line manager.

* Pursue opportunities for the development or sourcing of new products and ideas that have commercial potential.

Key Skills Required:

* Sales or customer service experience in a technical industry is essential.

* A degree in science or a technical discipline is advantageous.

* Passion for science and technology.

* Collaborative team player with a proactive attitude.

* Experience with SAP is a plus (training will be provided).

Benefits:

* 23 days of starting holiday plus bank holidays

* Company pension scheme

* Company sickness pay

* Uncapped bonus scheme

* Private healthcare through BUPA