Login to Apply

TSRN (The sales recruitment network) are recruiting for their global client, the role is based in Wembley and is a six to 12 month contract, with the possibility of becoming perm.

2nd line activities:

* Support & Troubleshoot Windows 10/11 desktop environment

* Support & Troubleshoot MS Office

* Windows 11 Migration deployment

* Backup and Recovery of files folders, using Veritas and Veeam

* Hardware/software procurement using global portals and local suppliers

* Managing logon scripts

Technical Skills Required for 3rd Line IT Support Engineer :

* Installing, Support, Manage, and troubleshoot Windows Server (Active Directory, DHCP, DNS, File Services, Group Policy management, RDS, IIS, server hardware troubleshooting) - Versions 2016/2019/2022

* Installing, Support, Manage, and troubleshoot Storage: NAS/SAN (Netapp/EMC/HP), Hyper-convergence, Virtual SAN (desirable)

* Install, Configure and troubleshoot Networking (VOIP - Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewall (desirable)

* Installing, Support, Manage, and troubleshoot Virtualisation VMWare/HyperV platforms experience

* Cyber Security awareness and remediation skills

* Installing, configuring, and maintaining MS SQL Server

* PowerShell scripting (desirable)

* Understanding of automation tools such as infrastructure as code – ansible (desirable)

* Experience with automation of IT tasks

* Understanding of transfer protocols (sFTP, FTPS, etc..)

* Understand the backup and recovery process of servers.

* Basic knowledge of Linux systems (desirable)

* Experience with ITIL, ISO 27001, PCI (desirable)

Qualifications (Preferable, Not Essential):

* CompTIA-A+, N+

* Microsoft Associate Level (Infrastructure or Cloud technologies)

* Computer Science or relevant degree

* ITIL

If you are interested and have the right IT knowledge and experience, please get in touch