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Customer Services Assistant

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At Coastal we’re a team in the truest sense of the word. We value relationships highly, so we invest in them daily. As a result, our workplace culture is open, trusting and respectful. It’s also safe, which we think is pretty critical to encouraging new ideas and approaches.

We employ almost 300 people across south west Wales and we trust every single one of them to know, and do, their work in the way that gets the best results for residents, the local community and the planet.

Coastal’s vision is to provide homes and services that enable our residents to thrive and the communities we serve to prosper, supported by growing our social business and extending the reach of our homes and services.

This role requires the post holders to work a mix of hybrid working. In the office for a minimum of 3 days per week for full time staff (this is prorated for part time staff). This is regularly reviewed to ensure it meets the business needs, there is also the requirement to attend in person meetings and training as needed.

Our new organisation name, beacon, was chosen as beacons have illuminated human history as symbols of hope and guidance. They’ve been used by many cultures to communicate across distances as their glow unites people and provides direction. Whether on hills, mountains or coastal cliffs, a beacons enduring presence reflects our shared understanding and our shared purpose