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Plumbing Department Manager

This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in March 2025. They are looking for a Plumbing Department Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.

Requirements:

* Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends.

* Knowledge of plumbing materials and trends

* Experience handling trade quotes is essential

* Good interpersonal skills, confident and able to engage with customers.

* The ability to prioritise responsibilities under pressure and be self-motivated.

* Excellent sales and marketing skills

* Ability to manage people and delegate effectively.

Benefits:

* Annual salary £35-40k, depending on experience

* Pension Scheme

* Group Life Assurance

* Staff Discount

* Bonus structures

* Discounts on top brands, online stores, events, and attractions

* Cycle to Work Scheme

* Employee Assistance Programme

* Long Service Awards

* 20 Days Annual Leave plus Bank Holidays

* Birthday Day Off

Responsibilities:

* Running the day-to-day operations on a busy plumbing counter.

* Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.

* Drive the team to enhance sales.

* Delegate effectively and manage the rest of the team.

* Ensure all deliveries are processed quickly and efficiently.

* Assist in placing orders and ensuring stock availability.

* Liaise with other departments to ensure overall efficiency and increased customer satisfaction.

* Maintain an organised and visually appealing plumbing department