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Based: Cardiff and the Vale

Salary: £16,602 (£29,054 FTE)

Term: Pemanent, Part time – 20 hours per week tba

Accountable to: Service Manager

Responsible for: Nail Cutting Technicians, Volunteer Administrators

Are you an experienced nail cutting technician? Do you enjoy working with older Clients? Age Connects Cardiff & the Vale is looking for an individual who can manage and develop their existing foot care service to elderly people in the community.

Although formal qualifications are not essential, experience of managing and leading a team is required along with knowledge of foot care. This role is ideally suited to someone with a proactive and positive approach and the ability to interact with people of all ages. Excellent communication skills and the ability to communicate information clearly and concisely is essential. The role will involve travelling throughout Cardiff and the Vale so a full driving licence and access to a car is also essential.

Job purpose: To manage and develop Age Connects Foot Care Service, ensuring it is both a professional and profitable service, whilst leading a small team of nail technicians to ensure they meet their responsibilities within the delivery of the service.

This job description outlines the key performance indicators of, and output required from the Team Leader. It is not a definitive list, and the role may well change and evolve over time.

Main duties and responsibilities:

* To actively develop the nail cutting service, establishing new clinics increasing service profitability.

* To market and advertise the service to the wider public in order increase the Client base

* To recruit, train, supervise and provide leadership to a team of nail cutting staff and volunteers: Coordinate staff schedules ensuring cover for holidays and illness; Develop standards and policies for the service & not overstep the limits of simple nail cutting; Monitor team performance, listen to feedback, and resolve any issues or conflicts; Maintain strict financial controls and ensure the safe administration of nail cutting monies.

* To be responsible for the day-to-day delivery of the service including: Cutting toenails yourself; Handle enquiries, screening and booking appointments; Managing accurate records in the client & staff databases; Operating our autoclave & ordering and distributing stock; Provide reports to the Board of Trustees.

* Be responsible for internal and external communications, maintaining regular contact with customers, volunteers, social care professionals and other stakeholders.

* Build good working relationships with team members and other Age Connects staff and volunteers.

* Keeping up to date with learning and development, ensuring current legislation, codes of practice and guidance are followed.

* Take part in the organisation of management meetings as and when required.

* Maintain full and accurate records and reporting systems in accordance with legal requirements, and to ensure the effective running of the business.

* Work flexibly in line with the needs of the business to ensure the safe delivery of our service.

* To be responsible for your own health and safety and the health and safety of your team.

* To ensure you follow the company’s policies regarding equal opportunities and discrimination.

* Undertake any other reasonable duties deemed appropriate by your manager.

Person specification

Essential

* Experience in developing and managing a service

* Previous staff management experience including recruitment and training

* Proven leadership experience

* Knowledge of footcare

* Experience of providing a nail cutting service

* Experience of record keeping

* Experience of working with the general public

* Good knowledge of Microsoft Office

* Excellent communication skills and the ability to communicate information clearly and concisely

* Positive approach and the ability to interact with people of all ages

* Ability to plan and manage workloads

* Ability to travel throughout Cardiff and the Vale

* Commitment to the aims of Age Connects Cardiff and the Vale

* Commitment to confidentiality and equal opportunities with a positive attitude to ageing

* Ability to drive and have access to a car.

Desirable

Experience of developing and managing a podiatry related service

Report writing experience

Experience of working with older people

An understanding of the needs of older people and the issues affecting their quality of life

Experience of working in partnership with other organisations

Knowledge of what services are available to older people locally

Ability to communicate in Welsh

If the above sounds like you, you have a can-do attitude and you are looking for a rewarding and fulfilling position, we would love to hear from you.

If you are interested in this role, please contact for more information and an application pack.

If successful you will need to undergo an Enhanced DBS Check. This position does not carry a closing date as we will be shortlisting on receipt of completed application forms