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Dispatch Officer
Location: Alton, Hampshire
Salary : £26k-£27k
Benefits: 22 days Holiday, pension, company bonus
Job Description
Syntech Recruitment are currently working with a long standing client that are looking to expand
their team and recruit an Dispatch Officer to work at their offices in Alton. You will be responsible for
the timely dispatch and delivery of goods from the manufacturing facility, show good attention to detail
through the completion of all required paperwork.
Duties and Responsibilities
Receive, verify, and process customer orders for delivery.
Schedule and oversee the dispatch of goods to ensure on-time delivery.
Collaborate with the production team to monitor stock levels and ensure accurate order fulfilment.
Prepare and maintain dispatch documents by ensuring accuracy and compliance with company policies & ensure to maintain full traceability of dispatch documents..
Respond to delivery issues, emergencies, or delays, adjusting dispatch schedules if necessary.
Utilize Syteline software to track orders, schedule deliveries, and update status in real-time.
Generate and present daily, weekly, and monthly dispatch and delivery reports to Line manager.
To Liaise with production and quality department to ensure a good quality of parts & timely delivery of parts to customers.
Ensure all parts received in the dispatch area is transacted and processed in a timely manner.
To be responsible for final inspection of the parts before shipping.
To be responsible for housekeeping and SHE practices in the department.
To inspect products to the required customer standard.
To report any non-conforming product via the correct channels.
To pack products to the required customer standard.
To ensure products are labelled correctly.About you
Prior experience of working within a manufacturing environment
Attention to detail for ensuring accuracy in dispatch orders, documentation and scheduling
Good communication skills
Able to work under pressure and solve problems
Presentable with a professional outlook and good time keeping
Good standard of literacy and numeracy
Customer focused
Desirable- Degree in Logistics, Business Administration or an related field
Proven experience within logistics, transportation or dispatch role