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Used Car Sales Manager

A bit about us:

Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry. We have a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years. Norton Way is a subsidiary company of Marubeni Auto Investment (UK) Limited and Marubeni Corporation (Tokyo)

We've cultivated a culture of innovation, service, and dedication to our customers.

Norton Way Group spans 7 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands, including Honda, Kia, Nissan, Mazda and Peugeot, and an award-winning corporate department.

Our success is a testament to the efforts of our dedicated teams, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.

What you’ll be doing:

Market and actively sell vehicles to maximise sales and ensure all targets and KPIs are achieved
Promote the sale of accessories and service packages
Have a strong understanding of financial and insurance products, ensuring accurate information is provided when negotiating deals
Assist and monitor performance figures, statistics and plans for the dealership on an ongoing basis
Supply forecasting trends and address shortfalls if applicable
Support management to help coach and develop the skills of the sales team
What we need from you:

Experienced highly successful Sales Manager, driven to exceed set sales targets and KPIs, ability to lead by example
Multi brand knowledge and experience would be an advantage
Have a complete understanding of Inventory management, fluent in purchasing used car stock, competent in vehicle valuations, and vehicle presentation
Understanding of competitor strategies, working on a Pricing Strategy, keeping on top of market conditions
Previous experience with a volume brand, deal book management, working to a high preparation standard, and an understanding of Digital Presence
Exceptional interpersonal and team skills, committed to delivering exceptional levels of customer service
A full manual driving licence
In October 2024 we were awarded the prestigious AutoTrader New Car Retailer of the Year, something we are immensely proud of achieving.

We are overjoyed to announce yet another Great Place to Work certificate. In September 2024, we were presented with the UK’s Best Workplace in Retail, Hospitality & Leisure 2024 certificate.

Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.

In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.

Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.

Join us on a journey where success is celebrated and built upon a foundation of inclusivity, well-being, and exceptional leadership.

Salary: OTE up to £66,000 per annum, plus company car
Hours: 43.25 hours per week, Monday to Saturday, Sundays on a rota basis
Location: Chiswick Honda, 4 Power Road, Chiswick, London W4 5UYT
Benefits: 32 days annual leave (including bank holidays). Holiday allowance increases after 4 years of service. Annual leave purchase scheme. Your birthday off paid. Family-friendly benefits including Life Assurance from day one of joining us. Enhanced maternity, paternity & adoption packages. Reduced rates on vehicle purchases & maintenance. Recognition of long service, every 5 years. Norton Way “Flecks of Gold”. Free eye tests. Improved Employee Assistance Programme. Tech purchasing benefits. Cycle to Work Scheme. Staff referral bonuses, along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.

You may also have experience in the following: Car Sales, Used Car Sales person, Sales Manager, Sales Representative, Account Manager, Business Development Manager, Sales Associate, Sales Consultant, Client Relationship Manager, Sales Specialist, Account Executive, Business Development Executive, Sales Manager, Client Account Executive, Sales Agent, Sales Coordinator, Customer Relations Manager, Key Account Manager.

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