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Inbound Call Coordinator

(Nights)

Daventry (fully office based)

8PM-7AM

4 on 4 off

£12.21-£14.21 p/h

MUST have a basic DBS

Temp-Perm

We are looking for an experienced customer services person who can work as an Inbound Call Coordinator within a busy call centre in Daventry to work on a full time basis on a 4 on 4 off shift pattern. You will work 8PM-7AM and they are open 7 days a week so you MUST be able to work weekends.

You will be taking calls from social services, police and other official bodies and expected to handle the call, book appropriate adults to attend interviews and manage a diary.

There will be use of computers, lots of inbound call and its very fast-paced working within a smaller team.

To be considered you MUST be local to Daventry, reliable enough to work the shift and the pattern, have excellent communication skills, good personal organisation and be willing to see problems without to competition.

What you will be doing:

Handling online bookings/pre-bookings and managing a chat forum
Entering all essential information into systems in an accurate and timely manner
Taking important inbound calls
Highest standard of customer service at all timesThis role offers you:

£12.21-£14.41 per hour
Weekly pay via SolviT Recruitment
Lots of training and support
A nice sense of doing good
Overtime is also availableAPPLY NOW

Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not reply if you are not willing to pick up the phone when we call from a 01455 number.

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