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Are you an experienced Service Administrator looking to develop your career further?

One of our top clients who are a reputable air conditioning and mechanical services company, are looking for an Administrator to join their service department.

What’s in it for you?

Basic salary:  Up to £24,000 per annum (Full-time, Monday to Friday, 08:00 to 17:00)

Other benefits include:

Annual leave: 22 days (plus bank holidays)

Company pension

Free on-site parking

Employee bonus and reward schemes

Referral program

Career development and support

Role Overview

The successful candidate will play a crucial role in the company's service operations, requiring strong organisational and communication skills. You will work collaboratively with customers, colleagues, and external service providers to ensure efficient planning, scheduling, administration, and communication.

Main Duties

Planning and scheduling of planned maintenance contracts

Booking, planning, and deploying jobs to engineers

Raising customer quotations

Answering customer queries

Raising purchase orders

Ensuring accurate input of customer records on the company's CRM system

Maintaining accurate records of customer asset portfolio

General administrative duties

Required Skills

Strong organisational ability

Excellent communication skills

Ability to work collaboratively in a team environment

Attention to detail

Proficiency in using CRM systems

Previous experience in the HVAC/Air Conditioning/Refrigeration/Building Services sector would be ideal but isn’t essential