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Customer Service Representative

Telford

Permanent

37 hours per week

£27,000

Prince are working with a successful manufacturing client that are looking for a Customer Service Representative to join them on a permanent basis. You will be responsible for the delivery of excellent customer service to all customers that contact the company. Working closely with the team you will support customers with effective and efficient information, whether by telephone or in written form such as quotes or general enquiries.

Duties will include but are not limited to:

* Pro-actively handling all enquires received

* Timely and accurate generation of quotations

* Process and monitor customer orders whilst ensuring the customer is always kept up to date of the latest delivery dates

* Where appropriate, dealing with complaints and if applicable, escalating these accordingly

The candidate:

* You will have excellent customer service skills

* You will be self-motivated

* You will have high levels of accuracy

* You will be flexible with a proactive approach

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE26361